Loss Prevention
When disasters such as hurricanes, floods, earthquakes, etc., cause damage to State-owned property, State agency personnel may contact the Insurance Division for assistance. On weekends and holidays, agency personnel may call 410-271-0312 to speak to an Insurance Division professional. At all other times, agency personnel may call 410-260-7684 or 800-942-0162. Our Insurance Division professionals have the resources, through our insurance brokers, to quickly respond to catastrophes and to help State agencies with property restoration or replacement, loss mitigation, structural engineering analysis, and a host of other services.
In the event of a disaster, the Insurance Division recommends that agency personnel take the following steps:
Take immediate action to minimize the damage.- Appoint one person to represent your agency with the claims adjuster.
- Protect undamaged property from loss
- Set up clear lines of communication with the claims adjuster and ensure that all personnel understand the functions of the claims adjuster, experts, brokers, etc.
- Restore fire protection
- Identify temporary measures needed to resume operations and the associated extraordinary expenses that are incurred.
- Take photographs of the damage as soon as possible. It is particularly important to document building or structure damage.
- Implement a means of capturing all expenses
- Consult contractors for an initial estimate of the scope and cost of repairs.
- Define plans as to reopening the location and under what conditions.
To obtain the Property Loss Report form, click here and download the Property Loss Report form. Complete the form and submit it to our office by fax or mail within 60 days of the date of loss.
For more information or to answer any questions about these guidelines, please contact the Insurance Division at 410-260-7684.
How to schedule a Boiler Inspection
To schedule an inspection for existing boiler, water heaters and/or pressure vessels please contact Travelers Insurance. They can be reached by either calling or sending an email.
When calling the toll-free-number, the Call Center Representatives will ask for the following information:
- Location(s) where the equipment is located, including zip code.
- Please be prepared to provide address(es)
- Name and contact information of the authorizing person for scheduling the inspection.
- Please provide both mobile / office telephone numbers and email address for all contacts
- Type of equipment requiring inspection
- Certificate Inspection date and certificate number
If you wish to speak to the Travelers’ risk engineer, please leave a message with the contact center and they will return your call.
Fire Protection Impairment Notice
An impairment of any fire protection system or equipment occurs when that protection system, alarm or detection device is removed from service either partially or completely. Potential examples of impairments can be due to; planned preventive maintenance, construction or a power outage.
When contacting AIG to report an impairment, the following information will be requested:
- Location(s)
- Please be prepared to provide address(es)
- Length of time for the impairment
- Name & contact information of the authorizing person who has responsibility to control the impairment.
- Please provide both cell and office telephone numbers and the email address for all contacts
When the impairment time period has expired, AIG will call and/or email the authorizing person to confirm the status of the impairment. If there is no response from the authorizing person of the agency, AIG will contact the State Treasurer’s Office Insurance Division to report noncompliance.
Report the imparement